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PortAventura Holidays is a dedicated UK holiday site offering the cheapest hotels, flights & airport transfers to PortAventura. Plus we provide a wide range of benefits including free theme park tickets with every booking and deposits from £1!
Welcome to PortAventura Holidays
Explore the PortAventura theme park, our PortAventura resort hotels, current offers, events and visitor videos. Everything you need to know before booking with us can be found right here.
You can now book your PortAventura Holiday with only a deposit. Book with ease and at our best rates online or over the phone.
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Hotel PortAventura
Service rating : None
Product : Chip in the bath with grime in it, room was too cold and when we adjusted the temperature up it got colder. Also there was only 1 chair in the room
Hotel PortAventura
Service rating : The process was as expected but I was not told that the water park would be closed during my stay which was very disappointing to find this out once I arrived.
Product : Very nice accommodation I would be happy to bring my family back to the resort my only disappointment as mentioned earlier was that water park was closed
On 20-May-2013 the supplier responded:
Thank you very much for your response. Unfortunately the water park doesn't open until the end of May (as per our opening times calender on the website this years its the 26th). This is mainly due to the weather as it can still be a little unpredictable in early May. I am sorry if you feel this was not explained to you at the time of booking and hope that you still managed to enjoy your holiday regardless.
Thanks
Emma
Online Co-ordinator
On Holiday Group
Hotel Caribe (Portaventura)
Service rating : easy procedure but given wrong information about park entrance. given that for off site hotel guests but we were on site. took several emails to sort this issue but satisfactory outcome in the end
Product : nice size bathroom but tiling around bath poor in areas and grouting missing - some black areas
enjoyed food choices in the evening and breakfast despite there being large uncontrolled youth groups who took over the dining area and buffet.
On 20-May-2013 the supplier responded:
Thank you for your comments, I am sorry to hear of any confusion that was caused before your holiday. I will also pass the comments on to the Hotel Caribe regarding the bathroom for them to consider.
Thanks
Emma
Online Co-ordinator
On Holiday Group
Villamarina Club
Easy on net
On 20-May-2013 the supplier responded:
Thank you.
Thanks
Emma
Online Co-ordinator
On Holiday Group
Hotel Caribe (Portaventura)
Service rating : Quick and easy
Product : Good standard
Cye Holiday Centre
Service rating : easy to book, great price, lots of hotels to choose from. contacted them by phone with a query and couldn't have been more helpful.
Product : lovely, family hotel 5 mins from beach, 10 min walk along beautiful seafront to main shops/clubs. a quiet area but with a few local bars nearby. 10 mins to macdonalds and bus stop to port Aventura, tarragona, etc, 10 mins to train station for Barcelona. fantastic location for us. All hotel staff very friendly and helpful. Plenty of lovely choices to eat each night.
On 22-Apr-2013 the supplier responded:
Thank you for your positive comments, it sounds as though you had a really great holiday. The Cye Holiday Centre is one of our most popular complexes in the area so they must be doing something right!
Thanks
Emma
Online Co-ordinator
On Holiday Group
Hotel PortAventura
Service rating : Very easy to book
Product : Excellent and very clean .
Hotel PortAventura
Service rating : easy and quick
Product : good service and cost
On 22-Apr-2013 the supplier responded:
Thank you for your response.
Thanks
Emma
Online Co-ordinator
On Holiday Group
Hotel PortAventura
Service rating : Straight forward
Product : The hotel was OK but early in the season the pool didn't appear to be open.
On 15-Apr-2013 the supplier responded:
Thank you for taking the time to respond.
Thanks
Emma
Online Co-ordinator
On Holiday Group
Cye Holiday Centre
Service rating : Everything was easy to do, only problem was that the price of the airline tickets went up from when we booked and they had to phone and ask us if we still wanted to travel with extra cost.
Product : We had to stay off site as no hotel room at Port Adventura could accommodate 2 adults and 3 children. Hotel was great. Only issue was that we had to get a bus to the park each day which would cost 10 euros each way. Added an extra 60 euros to the cost of the holiday.
On 15-Apr-2013 the supplier responded:
Thank you very much for your replies. I am sorry to hear about the price increase on flights, although this is a rare occurence it can happen occasionally due to the airlines increasing their air fares.
We hope you still managed to enjoy your holiday all the same.
Thanks
Emma
Online Co-ordinator
On Holiday Group
Hotel PortAventura
Service rating : Easy to book, Everything ran very smoothly! However we had to wait over an hour at the airport after our flight landed to wait on another flight to land. It i had known this i would've booked a taxi.
Product : Very clean, Friendly staff, Would stay here again.
On 01-Apr-2013 the supplier responded:
Sorry to hear that the transfer was delayed. Occasionally if there's not enough passengers on one flight to fill the shuttle bus they may combine flights, but this isn't always the case. The Hotel Portaventura is fantastic and we're glad that you enjoyed your stay.
Thanks
Emma
Online Co-ordinator
On Holiday Group
Hotel El Paso (PortAventura)
Service rating : Good hotel and facilities
Product : Very Compfortable quality accommodation
On 05-Jan-2013 the customer changed their rating and added:
See this exchange on Feefoexcellent
Hotel El Paso (PortAventura)
Holiday was very enjoyable for us all - the only thing that we all agreed upon was the swimming pool being absolutely freezing even with high temperatures! We also got very confused as to when the free trains to and from the beach and hotel/parks and hotel were and felt a timetable would have been helpful. Finally, on our last day after we packed everything, our flight was not until late that night so we extended our hotel room for half a day. However, we were under the impression that we could get free towels to use to sunbathe/swim etc, but found we had to pay a further fee! Surely if you use the card system as you do with the meals, a deposit would not be necessary because if the towels were not returned, you just charge to the room/occupants? It was felt the hidden costs kept creeping in!
Hotel El Paso (PortAventura)
Had an excellent family holiday
Hotel Caribe (Portaventura)
Service rating : the hotel was not up to usual 4star standard with the room being quite small and a little shabby and the grounds of the hotel were not as clean as they could have been.
Product : friendly staff and good service, but as mentioned above the surroundings were a bit tired.
Hotel PortAventura
Service rating : professional,friendly,clean,great service
Product : had a brilliant time,well looked after ,park,water park,pools and hotels very good.great food,and in a good location too
Hotel PortAventura
very good !
Hotel El Paso (PortAventura)
Service rating : Easy to book. All worked out fairly smoothly after we located the bloke at the airport. Turned out he was late but that's obviously not your fault.
Product : Nice hotel. Nice beer. Decent theme park and waterpark. The Oktoberfest thing was cool. Had a great time :)
Hotel Gold River (PortAventura)
Service rating : Didn't like the staggered opening of the rides. My son nearly got knocked over & crushed while waiting for shambala. As hotel guests it would be good to have early ride time like at Alton towers and Disney parks. Deal we got was more expensive and not as good as the first time we went in 2009. Water park too full and queue times too long over 2hrs on some days had to wait 40 mins in express queue for furious baco! Apart from this had a great time loved shambala
Product : Waiting staff were v good in the bar, river bar and the restaurants. Lifeguards spent too much time chatting to each other and on mobile phones when at pool. Rooms were excellent. Only criticism was that on an evening it lacked atmosphere, shame saloon bar wasn't open with entertainment, when we came in 2009 much better with bands playing there rather than just the half hr of young kids entertainment. Could do with shop on site as the location makes it hard to walk to any shops for water, groceries.
Hotel El Paso (PortAventura)
Loved everything about this holiday would recommend all families try it!