PortAventura Holidays

PortAventura theme park
holidays in Spain

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Return: Sun, 26 May 2013
 
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PortAventura Holidays is a dedicated UK holiday site offering the cheapest hotels, flights & airport transfers to PortAventura. Plus we provide a wide range of benefits including free theme park tickets with every booking and deposits from £1!

Date Product Score Customer Comment

Hotel Caribe (Portaventura)

Service:+
Product:+

Service rating : easy procedure but given wrong information about park entrance. given that for off site hotel guests but we were on site. took several emails to sort this issue but satisfactory outcome in the end
Product : nice size bathroom but tiling around bath poor in areas and grouting missing - some black areas
enjoyed food choices in the evening and breakfast despite there being large uncontrolled youth groups who took over the dining area and buffet.

Villamarina Club

Service:+
Product:+

Easy on net

Hotel Caribe (Portaventura)

Service:++
Product:++

Service rating : Quick and easy
Product : Good standard

Cye Holiday Centre

Service:++
Product:++

Service rating : easy to book, great price, lots of hotels to choose from. contacted them by phone with a query and couldn't have been more helpful.
Product : lovely, family hotel 5 mins from beach, 10 min walk along beautiful seafront to main shops/clubs. a quiet area but with a few local bars nearby. 10 mins to macdonalds and bus stop to port Aventura, tarragona, etc, 10 mins to train station for Barcelona. fantastic location for us. All hotel staff very friendly and helpful. Plenty of lovely choices to eat each night.


On 22-Apr-2013 the supplier responded:
Thank you for your positive comments, it sounds as though you had a really great holiday. The Cye Holiday Centre is one of our most popular complexes in the area so they must be doing something right!

Thanks
Emma
Online Co-ordinator
On Holiday Group

Hotel PortAventura

Service:++
Product:++

Service rating : Very easy to book
Product : Excellent and very clean .

Hotel PortAventura

Service:++
Product:++

Service rating : easy and quick
Product : good service and cost


On 22-Apr-2013 the supplier responded:
Thank you for your response.

Thanks
Emma
Online Co-ordinator
On Holiday Group

Hotel PortAventura

Service:++
Product:+

Service rating : Straight forward
Product : The hotel was OK but early in the season the pool didn't appear to be open.


On 15-Apr-2013 the supplier responded:
Thank you for taking the time to respond.

Thanks
Emma
Online Co-ordinator
On Holiday Group

Cye Holiday Centre

Service:+
Product:+

Service rating : Everything was easy to do, only problem was that the price of the airline tickets went up from when we booked and they had to phone and ask us if we still wanted to travel with extra cost.
Product : We had to stay off site as no hotel room at Port Adventura could accommodate 2 adults and 3 children. Hotel was great. Only issue was that we had to get a bus to the park each day which would cost 10 euros each way. Added an extra 60 euros to the cost of the holiday.


On 15-Apr-2013 the supplier responded:
Thank you very much for your replies. I am sorry to hear about the price increase on flights, although this is a rare occurence it can happen occasionally due to the airlines increasing their air fares.
We hope you still managed to enjoy your holiday all the same.

Thanks
Emma
Online Co-ordinator
On Holiday Group

Hotel PortAventura

Service:+
Product:++

Service rating : Easy to book, Everything ran very smoothly! However we had to wait over an hour at the airport after our flight landed to wait on another flight to land. It i had known this i would've booked a taxi.
Product : Very clean, Friendly staff, Would stay here again.


On 01-Apr-2013 the supplier responded:
Sorry to hear that the transfer was delayed. Occasionally if there's not enough passengers on one flight to fill the shuttle bus they may combine flights, but this isn't always the case. The Hotel Portaventura is fantastic and we're glad that you enjoyed your stay.

Thanks
Emma
Online Co-ordinator
On Holiday Group

Hotel El Paso (PortAventura)

Service:++Product:++Latest:Service:++
Product:++

Service rating : Good hotel and facilities
Product : Very Compfortable quality accommodation


On 05-Jan-2013 the customer changed their rating and added:
excellent

See this exchange on Feefo

Hotel El Paso (PortAventura)

Service:+
Product:+

Holiday was very enjoyable for us all - the only thing that we all agreed upon was the swimming pool being absolutely freezing even with high temperatures! We also got very confused as to when the free trains to and from the beach and hotel/parks and hotel were and felt a timetable would have been helpful. Finally, on our last day after we packed everything, our flight was not until late that night so we extended our hotel room for half a day. However, we were under the impression that we could get free towels to use to sunbathe/swim etc, but found we had to pay a further fee! Surely if you use the card system as you do with the meals, a deposit would not be necessary because if the towels were not returned, you just charge to the room/occupants? It was felt the hidden costs kept creeping in!

Hotel El Paso (PortAventura)

Service:++
Product:++

Had an excellent family holiday

Hotel Caribe (Portaventura)

Service:+
Product:+

Service rating : the hotel was not up to usual 4star standard with the room being quite small and a little shabby and the grounds of the hotel were not as clean as they could have been.
Product : friendly staff and good service, but as mentioned above the surroundings were a bit tired.

Hotel PortAventura

Service:++
Product:++

Service rating : professional,friendly,clean,great service
Product : had a brilliant time,well looked after ,park,water park,pools and hotels very good.great food,and in a good location too

Hotel PortAventura

Service:++
Product:+

very good !

Hotel El Paso (PortAventura)

Service:+
Product:+

Service rating : Easy to book. All worked out fairly smoothly after we located the bloke at the airport. Turned out he was late but that's obviously not your fault.
Product : Nice hotel. Nice beer. Decent theme park and waterpark. The Oktoberfest thing was cool. Had a great time :)

Hotel Gold River (PortAventura)

Service:+
Product:+

Service rating : Didn't like the staggered opening of the rides. My son nearly got knocked over & crushed while waiting for shambala. As hotel guests it would be good to have early ride time like at Alton towers and Disney parks. Deal we got was more expensive and not as good as the first time we went in 2009. Water park too full and queue times too long over 2hrs on some days had to wait 40 mins in express queue for furious baco! Apart from this had a great time loved shambala
Product : Waiting staff were v good in the bar, river bar and the restaurants. Lifeguards spent too much time chatting to each other and on mobile phones when at pool. Rooms were excellent. Only criticism was that on an evening it lacked atmosphere, shame saloon bar wasn't open with entertainment, when we came in 2009 much better with bands playing there rather than just the half hr of young kids entertainment. Could do with shop on site as the location makes it hard to walk to any shops for water, groceries.

Hotel El Paso (PortAventura)

Service:++
Product:++

Loved everything about this holiday would recommend all families try it!

Hotel PortAventura

Service:++
Product:++

Service rating : Good Quality, friendly service, so much to do.
Product : Good facilities, excellent location, good food, everything that we expected.

Hotel PortAventura

Service:++
Product:++

Service rating : Transit from hotel to resort very good.
Product : Excellent service

Welcome to PortAventura Holidays

Explore the PortAventura theme park, our PortAventura resort hotels, current offers, events and visitor videos. Everything you need to know before booking with us can be found right here.

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